Privacy policy

This Privacy Policy explains how Buildershope (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or use www.buildershope.com (the “Site”), make a purchase, or otherwise interact with us (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” refers to any user of the Services, including customers, visitors, or other individuals whose personal data we collect in accordance with this policy.

Please review this Privacy Policy carefully.

Updates to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly. Where required by law, we will provide additional notice of such changes.

How We Collect and Use Personal Information

We collect personal information from various sources to provide and improve our Services. The type of information we collect depends on how you interact with our Site.

In addition to the uses described below, we may use your information to:

• Communicate with you
• Provide, maintain, and improve our Services
• Comply with legal obligations
• Enforce our policies and terms
• Protect the rights, safety, and security of our business and users

Personal Information We Collect

“Personal information” refers to information that identifies, relates to, describes, or can reasonably be linked to you. The categories of personal information we collect include the following:

Information You Provide Directly

You may provide personal information to us when using our Services, including:

• Contact details: name, email address, phone number, and mailing address
• Order details: billing and shipping address, payment confirmation, and contact information
• Account information: username, password, and other security-related details
• Customer support communications: information shared when contacting us for assistance

Certain features of the Site require this information. If you choose not to provide it, some Services may be unavailable to you.

Information Collected Automatically

We automatically collect information about how you use our Services (“Usage Data”) through cookies and similar technologies. This may include:

• Device and browser information
• IP address
• Network connection details
• Pages viewed and interactions with the Site

Information from Third Parties

We may receive personal information from third parties, including:

• Service providers that support our Site (such as Shopify)
• Payment processors, who collect payment details to process transactions
• Marketing and analytics partners, who help us understand user engagement

Any information obtained from third parties is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

We use your information to process payments, fulfill orders, manage your account, arrange shipping, handle returns or exchanges, and send transactional communications. Shopify may also process your data in accordance with its own privacy policies when supporting these services.

Marketing and Advertising

We may use your personal information to send promotional messages and display advertisements tailored to your interests. Where required by law, such activities are based on legitimate interests or your consent.

Security and Fraud Prevention

Your information helps us detect and prevent fraudulent, unauthorized, or illegal activity. You are responsible for safeguarding your account credentials and notifying us immediately if you suspect unauthorized access.

Customer Support and Service Improvement

We use personal information to respond to inquiries, provide support, and improve the functionality and performance of our Services.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our Site, remember your preferences, analyze usage, and personalize content. For details on Shopify-related cookies, please refer to Shopify’s cookie policy.

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect Site functionality.

Sharing of Personal Information

We may share personal information in the following circumstances:

• With service providers that perform functions on our behalf (payment processing, shipping, analytics, IT support)
• With marketing and advertising partners
• With affiliates within our corporate group
• When you direct or consent to such sharing
• To comply with legal obligations or protect our rights
• In connection with a business transaction (e.g., merger or sale of assets)

We do not sell or disclose sensitive personal information without consent or for profiling purposes.

Do Not Sell or Share My Personal Information

If you are a resident of California, you have the right to opt out of the sale or sharing of your personal information under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Buildershope does not sell your personal information in exchange for monetary compensation. However, certain data-sharing activities (such as the use of cookies or similar technologies for advertising or analytics purposes) may be considered “sharing” under California law.

You have the right to:

• Request that we do not sell or share your personal information
• Limit the use or disclosure of sensitive personal information (where applicable)
• Access, correct, or delete your personal information

To exercise your rights, you may contact us using the information provided on our website or by submitting a request through our designated contact channels. We will verify your request and respond in accordance with applicable law.

We will not discriminate against you for exercising any of your California privacy rights.

Third-Party Websites

Our Site may include links to third-party websites. We are not responsible for the privacy practices, content, or security of those external sites. Any information you provide to third parties is governed by their respective policies.

Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

Data Security and Retention

While we take reasonable measures to protect your personal information, no system is completely secure. We recommend avoiding the transmission of sensitive information through unsecured channels.

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access or request details about your personal information
• Request correction or deletion of your data
• Receive a copy of your data (data portability)
• Restrict or object to certain processing
• Withdraw consent where applicable
• Appeal a decision regarding your privacy request
• Opt out of marketing communications

You may exercise these rights by contacting us using the details provided on our Site. We may verify your identity before responding and will handle all requests in accordance with applicable laws.

We will not discriminate against you for exercising your privacy rights.

Contact Information: